Home Contact Us Terms & Conditions Frequently Asked Questions Measuring Cushions Shipping Information
     Categories
     Help
Terms & Conditions
Measuring Cushions
FAQ
Order Status
Cushion Features
Shipping Info
Fabric Facts
Outdoor Fabrics
Search: Advanced search
     Your cart
Cart is empty
 

View cart
Checkout

Outdoor Rooms Direct :: Shipping Info

Most cushion orders are produced within
10 Business Days of order placement.

Most Custom Cushion Orders are produced within 20 Business Days
Orders with Patio Furniture only* ship out within 7 - 10 Business Days
Shipping Rates
Cart subtotal is $0 - $50 = $15.75
Cart subtotal is $50.01 - $100 = 25% times the subtotal
Cart subtotal is more than $100 = 17% times the subtotal

The above rates are for the Continental US only.  If you are not located in the Continental US, please continue to place your order and you will be notified if there is a change in shipping costs.

From Us to You...

Because each item is custom and hand-made, production times may vary.

Some aspects to take into mind that can affect waiting times are:
Size of order
Difficulty of order
Delivery locations
Fabric stock status


It is often thought that our items are made up and can be pulled right off the shelf as orders come in...that is not the case. Because we take pride in our items and make them with quality craftsmanship, all orders must go through a certain process before production can even begin. Again, times may vary on size and difficulty of order. The order in front of yours can also affect production times as well.

The general process for making an example order is as follows:
1. Order is received
2. Order is submitted into our production system
3. Items on order are checked and verified on material usage
4. Order enters production
5. Order gets completed and moved to shipping department
6. Order is shipped out to you


* Please note: If you have a mixture of products such as patio furniture and cushions, the entire order will be shipped together when everything is complete.
We cannot provide exact shipping dates.

 
 



Most cushion orders are produced within
10 Business Days of order placement.

Most Custom Cushion Orders are produced within 10-15 Business Days.
All other orders are shipped within 3-5 Business Days.

© 2006-2017 Outdoor Rooms Direct †| Contact us


10954 Haig Point Drive, Fishers, Indiana 46038