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Outdoor Rooms Direct - Customer Testimonials

" I just wanted to send you a note saying how impressed we were with the patio cushions that we ordered from you. They look great!! The price was very reasonable and the deliver time was so fast. Thank you so much for your quality work! Mike & Susan"

Amazing, amazing service and quality for great prices!! I'm a real bargain (& quality) shopper. Very impressed with both! One of my wicker cushions ended up being slightly shorter than it was supposed to be, and when I called to discuss it, there were NO QUESTIONS or problems whatsoever. It was picked up by FEDEX the NEXT DAY, re-made, and PERFECT. I haven't seen service like this since the 1950's!! Thank you so much.

"I just wanted to write a quick note. I received my cushions and pillows today. I have to say, they are absolutely GORGEOUS! They are perfect and look just beautiful on my patio with my new furniture. THANK YOU!!! Robin"

"Good Day, I just wanted to drop a note to tell you how pleased I am with your product. The cushion that I ordered is exactly what I expected to get at a very reasonable price. It looks and fits great on our new porch swing. I have told many people about your web site and I am sure that some of them will be ordering from you. I will be sure to consult your site for any future cushion need that I amy have.  Thanks again, Dan"
 
"Gentlemen, A quick note to let you know my order was received  last Friday. It was packaged very well and arrived in excellent condition. I am extremely  pleased with your wonderful design and quality merchandise!  Thank you for your prompt and professional service. It has been a pleasure to order from you. Sincerely, Pam"
 
"Everything looks wonderful!  I love it!  Your were right, the quality is great. I know we will enjoy them for a long time to come.  Lorelei."
 
"Dear Outdoorroomsdirect, I want to tell you how thankful I am for your wonderful service. I ordered three samples of fabric. I was impressed with the material and how quickly they came, but the colors did not work. I called and your staff was very friendly and helpful. Within 48-72 hours I had several new samples in my hand. Your customer service is impeccable. The cushions have arrived in a timely manner and they are beautiful! They were worth the extra time of trying to find the right color and pattern. I have told several people that if they ever need cushions, they should go to you. You are great! Kathy"
 
"THANK YOU SO MUCH for the beautiful cushions and matching umbrella from your company! I can't tell you how surprised I was at the superior quality of the workmanship that went into making them and how the color is exactly what I wanted. They are just PERFECT! The order was completed and shipped MUCH more quickly than I expected, and I am very pleased to show them off to family, friends & neighbors. You will come VERY HIGHLY recommended to them by me! Thank you again for such a beautiful job! Sincerely, Evie
 
We received the new cushion for our swing on 6/23. It is beautiful, fits nicely and is very comfortable. There is just enough extra over the seat edge so that the bar of the swing doesn't hit you behind the knee. Thank you very much for such a nice cushion. I wanted to thank Toni also for being so helpful when I was placing the order. I certainly will use you in the future for any other cushion needs I have and will tell my friends about your service. Madalyn.
 
I just wanted to let you know that I received my cushion today. It fits perfectly and I love sitting on my swing with my new cushion. Thank you so much for helping me to get the right fit for my swing, I have to say how nice it was to have someone like yourself helping me with the right fit. Please pass this on to your customer service department and let them know how satisfied I was with your product. I will be sure to pass this company on to others I know that may be looking for replacement cushions for their outdoor furniture. Thank You again. Gail
 
I just wanted to let you know that the toss pillows that I ordered look great on our sun porch. Thank you for all your help. I called your toll free number for assistance in selecting fabric. The sales person gave me more information on the fabrics in question and suggested other fabrics. She sent me samples of all the fabrics we discussed. The result is that our sun porch never looked better. Thanks again, Janet.
 
I received my cushions today and they are gorgeous!!!!!!!! Thank you so much for your help. Barbara--6/9/09
 
Just recieved the cushions I ordered and WOW! I love them and they're gorgeous. I am truly amazed at the great quality and workmanship and your service is impecable. Can't wait to get them down to our lake house. Thank you so much. I will be telling all my family and friends about your terrific products and wonderful prices.  Kim May 2009.
 
I received my order today and I just wanted to let you know - I LOVE THE CUSHIONS! honestly - I wish now that I had ordered them for all of the chairs on the porch and patio......... and I still may. They are so well made - the fabric is really beautiful quality........ and the price could not be beat anywhere else either on-line or in stores/catalogues, etc. You will hear from me again - maybe sooner rather than later........ thank you again! I am so pleased with every service you provided, right down to shipping and the time in which I got the cushions...... Rebecca September 2009
   
Received cushions yesterday and they look terrific. My local patio store quoted over $800 for replacement cushions. What a deal!! Thank you so much. Connie 2009
 
I LOVE the barrel backed cushions you sent me. They are exactly what I wanted, maybe even better! There are bright and cheerful and very colorful--just what I wanted for fun, Summertime entertaining. The cushions MAKE the whole patio setting!! Thank you again and I will definitely recommend you to my friends/family. Cindy from Indy 2010
 
I want to take this opportunity to thank you and outdoorroomsdirect for their expedient handling of my recent order, and to advise I am going to recommend this company to anyone and everyone I know; because of the fabulous customer service I received with my order, and for the prompt turn around time which this company is definitely able to handle and fulfill. Madeline June, 2010
 
I wanted to let you know my order arrived and I am pleased with the product. I have not ordered on line very many times and I was pretty nervous about the quality. Your company has made me a believer. The quality, customer service and speed of delivery was stellar. Thank You, Mary D. July, 2010

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Most cushion orders are produced within
10-12 Business Days of order placement.

Most Custom Cushion Orders are produced within 10-15 Business Days.
All other orders are shipped within 3-5 Business Days.

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